Robomap Docs
MaintainX integration
Connect MaintainX to create work orders from Robomap alerts and map devices to assets.
What it does
Connect a MaintainX CMMS account to create work orders from device alerts or service requests, optionally map Robomap devices to MaintainX assets, and show linked work order status.
Get a MaintainX API key
- Sign in to MaintainX.
- Create an API key for your organization (MaintainX API docs).
- Copy the key (shown once).
Connect in Robomap
- Go to Account → Integrations → MaintainX.
- Paste the API key and click Connect. Robomap validates the key and stores it encrypted.
- Optionally map Robomap devices to MaintainX assets.
- Enable Auto-create on alerts if you want work orders from device / agriculture / service-request events.
- Create work orders manually and Refresh to poll status.
Troubleshooting
- Connect fails — create a new organization API key and paste it without extra spaces.
- Assets list empty — confirm the key’s org has assets in MaintainX; reload the assets list on the integration page.
- Work order not created — enable auto-create, verify device↔asset mapping when required by your process, and check MaintainX permissions for the API key.